I understand where you are coming from. I get irritated or miffed just like most people - but every great once and awhile, someone will completely insult me or be amazingly rude (with me doing nothing on my part to solicit it).

I don't even get mad or respond. I feel detached and frankly dumbfounded that some people just walk around daily life and treat others like that. I'm a sensitive person...I think this might be a defense mechanism from my childhood.