Well we're still not sure what's going on with that drama yesterday at work. The gal at the center of it was there this morning, but then she didn't come back after lunch. So who knows.

Anyway we're done with our training now, we took calls all day today, and Tuesday when we go back after the holiday, we'll be at our own desks taking calls and all of us will be in a chat since we're so spread out. It's a pretty good system, I like parts of it a whole lot, and it's easy to use, very menu-driven, etc. So I expect I'll do fine with it, just a little bit of a learning curve....