Hello Losthawk: I'm sorry you had this experience. Personally, I think sometimes people will say they want to help, perhaps they even mean it. But when the reality hits them, they're just not prepared for it. I don't know that there is any fault here. They said they wanted to help... that they are here for you. But, when it came right down to it, they couldn't be. Perhaps they just didn't know how. So instead they've pulled back. Hopefully it is just a temporary adjustment...