I've called them several times. 9/10 it's the same script but there was this one time that it wasn't. She started out the usual talk but then part way through, she actually really started talking to me. Really listened and really fought to keep me together. It wasn't easy and took her nearly and hour and a half to get me to the point where I wasn't going to do anything but she did. She didn't call authorities and she didn't order me to a hospital. She simply said that if I ever feel like that again to call back and if it gets worse that I'll need some more help. She didn't make me feel crazy, she made me feel like the most sane person in the world who was just needing some help. There are those out there that will have your back like no tomorrow but some that are by the book (which isn't wrong). I don't know, I had the end of a barrel to my temple that night (which I didn't really confess on the phone) and I've since sold it. It can help.