Yes. She does it all of the time but I've noticed that for other people she doesn't. She will take them right in and close the door. With me she's about 15 min late average and then she will go to the bathroom. Then she calls me in while she's texting or she will receive a call and talk the whole time with the door open while I'm waiting for her to finish. I think one of the best times was the one time that she was already on the phone and her door was open. She called me in late. It was about 10 minutes after. Meanwhile she's on the phone walking her husband through the cancellation of an Amazon order. That took a total of 25 minutes of my time. Then after she got off the phone she proceeded to explain that her son saw some type of bear at Walmart that he wanted but they already placed an order with Amazon and that it was cheaper at Walmart. She said that she needed her husband to cancel the order and he didn't know how to. I was upset and said nothing. Normally she doesn't apologize. My kids also see a therapist there so I get to see how she interacts with other clients and it's definitely not the same. I think she picks and chooses who to do things with. Sometimes I think that she does it on purpose.