I just spent a a few hours frustrated and hitting the damn ipad cause it wanted an id I didn't remember. I have every password written down!!! it wouldn't accept any of them!!!!!!! BLANKITY BLANK Modern tech. Finally I dragged out my lap top, almost 10 yrs old and on XP still. requires me to play solitaire for at least 30 minutes to warm up. finally I could get on the internet and search google, found a site that told me where to go, Yup my id was right wouldn't accept the password so asked for help, allowed me to create a new password used the old one it WOULD NOT accept it, told me to create a new password that I had not used before!!!! Damn tech it recognized my password!