First, lets find the actual definitions of what you are studying:

www.Argosy.edu Dictionary.com Unabridged (v 1.1) - Cite This Source - Share This

<font color="blue">im·me·di·a·cy Pronunciation[i-mee-dee-uh-see] Pronunciation Key -–noun, plural -cies. 1. the state, condition, or quality of being immediate.

2. Often, immediacies. an immediate need: the immediacies of everyday living.
3. Philosophy. a. immediate presence of an object of knowledge to the mind, without any distortions, inferences, or interpretations, and without involvement of any intermediate agencies.
b. the direct content of the mind as distinguished from representation or cognition.

coping skills: how well you cope with the problems in your life and stress in general

</font>

What you need to realize is whether this is talking about a person in general, a patient, or you as a therapist. From there you should be able to utilize what you've already learned (such as good coping skills) and write about the elements involved. Good wishes!