Because I'm hard of hearing and sometimes struggle to hear to (or have to ask her to repeat.. so embarrassing), it is a joy to talk to her on the phone and have her voice so near and to be able to hear it clearly and fully.

I am nervous though, and feel guilty for taking non-paying time, so I seem to end it quickly. I always am the one to end it. I feel like I don't deserve the extra attention, extra time.