Not a whole lot, actually. So much to talk about, that isn't at the top of the list. We did discuss a couple of things. Regarding the dog, I had wanted to have a professional trainer help me out, but due to some family issues, that isn't going to work out. So that's still unresolved. Someone suggested to me before that I try using a water squirt gun to get him to stop barking, but he actually likes it, lol. I can't bear the thought of actually hurting him by doing something like a rolled-up newspaper, etc. that would frighten him. As for the kids, the only thing I could come up with was to watch the other workers. Which I am doing, but am still having issues.

I don't know if you're familiar with Myers-Briggs at all, but I'm an INFP - a personality type that is classically deeply emotional and has problems with assertiveness. This carries over into my work environment too...dealing with angry/bully customers is extremely difficult for me. I do have the option of calling for a manager to back me up at work, which helps, but I would like to be able to move into a management type of position myself at some point. And carry enough weight of my own.