That's easier said, than done, for some people. That's why they are at counseling to get help with that and what ever else the T determines they need help with. Some people honestly don't know what the problems are issues are and need help identifying them. Does that mean they are not ready for counseling? Oh here's a thought...find out why they are guarded, or having a hard time focusing or concentrating...but that would mean the T would actually have to do some work.......oh well.