I am looking into contacting the better business bureau, I just don't want my trauma to get any worse, and don't know much about it. It was something that happened on yelp, an online forum. I complained about the way a business owner did business with me back in February - march . the worst thing I said was that I thought the way she handled things was immature and unprofessional. (She is a reiki practitioner, and had encouraged me to take a class of hers, and on the first night there, it was clear it wasn't going to work out for me. I tried to work it out through email, but she was suddenly dismissive and defensive. I asked for my money back then, and got no reply. So I decided to write a review on yelp. That was when things got ugly. I gave her 2 stars, and complimented her art classes and reiki, but also said a little of what I had experienced. She contacted me through Facebook then, telling me to take down the review, because she had been so nice to me in the past - she thought she had helped me for free or something which I completely disagree with - and she had given me discounts on reiki. Honestly, I think thats why it made things so hard for me. Because she had been nice to me, during a time when I needed it. I trusted her.), and she shot back an inaccurate and rude response on yelp but it was also a breach of privacy for me. I think she was afraid that my negative review would tarnish her image, but I also don't see that as an excuse for her to say private stuff about me on an online forum. I ended up taking my review down. If anybody has any info to share about BBB, or just support, I would really appreciate it. I am not completely innocent either. In trying to handle it after being civil, I was kind of a ***** to her. After she bullied me on Facebook about taking my first review down, I called her arrogant and told her to put her big girl pants on, though I did remove the review. The way I asked for my money back was kind of blunt. I might have to suck it up and just move on. But this has hurt me, for some reason, very very much. This is something that has led me into a more skeptical and agnostic place in my life. I have also learned a lot about conflict, and how to handle it.