I certainly can relate to that! I have a terrible anger control problem...it hurt me alot until I realized something...we hate the things about other people that we hate about ourselves.when I really thought about it I began to see that stuff people did that I became angry about really had more to do with me than it did with them and that I had actually done all of those things before to other people at one time or another...it takes alot of honesty to admit it and some soul searching to accept it but its the only thing that ever helped me with anger. Now when someone is inconsiderate or rude to me or does any of the things that used to make me crazy I try to see myself in them and how I used to be. there's also a healthy dose of "belief systym lies" mixed in like "people should'nt treat me that way" which is true, but guess what? they did,do,and will...treat you "that way" so its kind of a lie that you're telling yourself about other people. like I said,I have a BIG anger problem and these are the techniques I use to diffuse it, maybe they might work for you as well...