Wow! I would have been very upset too and I probably would have asked to pay a pro-rated amount. Can't believe that she didn't apologize either!

I have a blank slate T which I can't stand as well as there are a couple of other things I don't like, but my T has NEVER been late, never yawned, never typed, never eaten anything, never been distracted in my session etc... I guess that I am so very lucky in that respect. I feel like my time is just as valuable as any Doctor, Lawyer or Therapist that I see because I look at my time as a precious commodity and we all get the same 24 hours in the day.