yes sounds confusing and strange I know to those not used to this, but making copies of correspondence between therapist and client for the files and working treatment plans and documentation around that correspondence has been in affect here in NY for decades. there are some files where I work at a crisis center and at the local hospital that date back to the 1970's and 1980s that still have copies of letters between therapists and clients in the files, a documentation slip of when those letters were received and what the therapists and clients did about those letters.

the only difference is that NY is finally catching up with the computerized way of doing things where files and treatment plans now includes computer correspondence (emailing\texting)

when my therapist first told me I could email her my first question was if I email you what happens to those emails? at first I was a bit upset about the fact that she was copying and documenting for the files what I was going to be emailing her but then she told me to think about how treatment providers how before computers what happened to the letters and all that doctors therapists got stamped\ documented and filed. then she had me request some of my older therapy records and get copies. I was amazed how many letters, drawings, and other correspondence was in those files.

the way my location is doing things isnt new. its just been expanded to include computerized correspondence between therapist and client.