Is there a clear, written policy regarding no call-no show?
This seems to be not uncommon lately---I work as an RN, and one facility I work at has several people who do no-call no-show regularly, the adm. doesn't want to write them up for reasons (?)dunno---I am as-needed so not in a position to do anything myself but I end up teaming up with an aide to do cares, and feeding, and doing my own work, and the aides are Very stressed by this as they can never know if they will actually have the people there on any given day---they are losing good nurses and aides because of this....I, at least, don't have to be there if I don't choose to be, and can just do what I can do to help for the shifts I am there...the director of nursing is also stressed about this.........(and it is not the first facility I have run into this problem in...adm. seems to think staff can "just handle it", and they, and worst of all the patients suffer...as hard as everyone there works, there are things that just don't get done...and then they are reprimanded...
Do document. Document. Document. I do do that in my shift reports & wherever else seems appropriate...