I think dealing with peoples' problems all day every day leads to a high rate of burn-out. They're human and only have so much to give. I think you're basically buying a friend, but it troubles me how they try to make sure the client becomes very dependent on them. I have a sibling that was extremely dependent on a therapist to the point she cut off all contact with most of her family. It was sad. This is one reason I never relied on one when I was on meds and had to see one to get my meds.