I definately do better with Dr's who care., listen, connect.. If a Dr /Dentist seems cold and uncaring, I don't trust them and i get irritated.. however... I can say that, they may not care beyond that moment or time frame they are with me.. and that may not be a "warm /fuzzy" type caring.. I had one Dr . who at first I was kind of turned off by, he was very to the point quick, and just kind of seemed like cold but when he asked the last question about the procedure.. he really "heard" me.. and got... that I was scared out of my mind about it.. He said.. if you ask for me for the procedure and get sedated intstead of General.. i Will make sure you don't know whats going on... I really trusted that moment and decided against general and I didn't remember a thing of the endoscopy.. I felt that genuine care of the comfort of his patient and my needs as a person.. that is what I want..