I think people generally tend to perform better or at least more consistently when they care about their work, and I think for professionals such as a therapist, doctor, financial advisor etc I do want them to care about the individual concerns I go to see them with. Not really recognizing my personal issues and trying to force me into a mold was one of my main concerns with my former therapist, who was very dogmatic and unwilling/unable to provide individualized treatment. Same for doctors that are not interested in learning about a patient in a more complex way and just prescribe the same pill to whoever. So yes, I do want professionals that deal with my unique problems to pay attention to them and to care to tailor their advice and interventions. I supervise a lot of people in my work and I try to make a lot of effort to recognize their individual strengths and weaknesses, engage them in projects that interest them, give them career advice that seems to suit their goals and personality. I have also always done the best work when my superiors allowed me to explore my personal interests and find my own solutions. But I do not expect professionals to have caring feelings for me such as a friend or relative would, for me that would be unrealistic expectation. If such caring develops with time, good, but not something that can be demanded IMO.