Having a good memory and paying attention are essential job skills for a therapist, same as an accountant can't excuse poor math skills as being authentic (well, I guess they can, but they would be out of work pretty quickly).

I would be tempted to show up and be authentic all of the place with this guy and not let him off the hook with the wounded stuff. I had a therapist who referred to herself as a wounded healer (found out towards the end), and it had meant she spent a lot of my sessions talking about her path toward healing.