Mine would apologize at times. One of the times she ran super late and then tried blaming me for starting late. I was so upset. She then got very defensive and told me that I wasn't myself. That was the first time that I spoke up for myself. She always have herself reasons as to why she's running late but so many were not legit especially when I can hear her on the phone walking her husband through canceling an Amazon order for a toy that she bought for her son. That was just one of the many times. It was tiresome and I thought very unprofessional. She then got off the phone to explain how she needed to cancel this Amazon order because they found the you at Walmart. She says that she gives back the time but she really doesn't. If we start 20 -25 min into the hour and she explains herself for another 5-10 min then finishing at the hour or 5 minutes past the hour that's an issue. I was thinking if that was something that she would wait for my appointment to do. I don't think others would accept that and because I said nothing up until that point she then continued. I didn't know that I needed to voice myself in order for her to consider it an issue. I would sit there for kids appointment and see her clients come and go and she didn't start 15-20 min into the hour. I think she picks and chooses. She works only two days out of the week and fills up her schedule. Perhaps she leaves no time for her to regroup and so she needs to find time somewhere in the day to address her life issues. I think when you overbook yourself Ts just start running into issues and the quality of care lessens. Just my opinion.