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Old Oct 19, 2016, 11:00 PM
ruh roh's Avatar
ruh roh ruh roh is offline
Run of the Mill Snowflake
 
Member Since: May 2015
Location: here and there
Posts: 4,468
Mine did not accept payment for a rescheduled session due to double booking, which was the right thing to do, especially since I drive from another town and the whole thing took about 4 hours of my day, plus gas. I think there was one other time she offered to waive payment, but I can't remember why and I did not accept the offer and paid anyway.

Waiving payment doesn't make up for things that are not recoverable--like time (if there's rescheduling)--but it's a good thing to offer. It shows an effort to take or share responsibility.
Thanks for this!
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