Quote:
Originally Posted by prefabsprout
Okay, here's what I would do:
1) Prepare for those tricky scenario questions - the one you got asked about difficult situations is very common, I got asked it lots. So you haven't worked in years, they saw your application and know that, so it's okay to explain you don't have recent work experience but instead give an example in your daily life (I used volunteering examples), what they are interested in is how you think/operate - they want to know what kind of person you are. Tip - they want someone who will keep calm and diffuse any conflict - remember the customer always comes first.
2) Think through what you will say about why you left your last job, spin it as positive as you can - do not be tempted to lay blame at your employer even if it's true, it will raise red flags for them. Say something like you wanted more customer contact orientated work - make it look as good as possible.
3) In group interviews they will be watching how you interact with other candidates, whatever your opinion of them make sure you communicate pleasantly - they will be watching for how you will interact with others. My present company uses this method and they are looking at your manner. Keep it light, breezy, make sure you smile and make eyes contact.
Good luck for Weds!
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Thanks once again for your great advice! I'm aware of all that. I think that I did fairly well yesterday, especially for a group interview! I wasn't that nervous. The two valiums helped a bit probably, lol!
There were four young girls there and two managers. We were all asked some hard questions based on how we dealt with certain situations in the past, or how we would deal with customer issues.
One of the managers liked some of my answers-

Two of the young girls thought that I did great afterwards-

Later that day I wrote the manager a thank you letter and included an extra copy of my cover letter.
Whoever gets hired will get a call back on Monday. The hours won't be f/t. We'll be expected to work on Fridays at 4:30 in the morning doing stock, ugh! I hope that will be the only day to where I'll have to work that early!
If I get the job, I'll take it even though the hours won't be f/t and the job will probably only last until Feb. It could turn into a permanent job though. I'm going to another interview tomorrow for amazon that I hope I'll get as the pay and benefits are better. And the job will be much better suited to what I like to do as well as my personality. I'd much rather not deal with people if I can help it.
I can if I have to, but personally, it's hard for a shy introvert like me to do who has anxiety issues you know. I'm going to apply for a few more jobs and hope that my past DUI isn't going to effect my ability to get a job. I still haven' heard back from two of the other places that I applied at yet.
Wish me luck!