I think some doctors are just really really lousy at "business" and can't get a practice working right so they call back and communicate well. My regular doc is one of those who hands out brochures about illnesses (like I have no clue about what I've been living with for several years!) instead of listening to what the patient has to say or "paying attention".
Glad you got back into a better working relationship.
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"Never give a sword to a man who can't dance." ~Confucius
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