I think my T had some anxiety and sometimes had trouble being "in charge". She admitted as much once when she forgot her keys to the office and I had to find us somewhere else to meet in the area. I knew the area better but it was neither of our areas, I'd just explored more. She confessed she thought she should have done the leading rather than asking me to. I saw a couple of hesitancies like that occasionally. It endeared her to me a bit, made me feel more competent.

Sunrise, you said, "If I call him, he is always in session" so maybe he's too busy/over-extended which is why he doesn't call back? You might want to try just giving him a couple of times you and your husband will be available and telling him to call you back by X time/day with his choice. Do the planning backwards so he has to call and straighten it out, if nothing else.