I've had two completely opposite experiences; they were in different provinces.
My first hospital was running on a string budget. The mental health wing was sadly in need of repair. Yet, the staff did their best to offer a superior kind of care. They were very involved with the patients. And, there was a wide assortment of activities and classes. We were always busy. There was always something to do hence down time was kept to a minimum.
My last experience was opposite. The ward was brand new and I know much better funded. There was double the staff yet all they seemed to do was sit together with coffee or were glued to their smart phones. Any request for anything was met with irritation. Worse, there was not a damn thing to do except for an art room 45min a day. 'Art' meant colouring nd childish crafts. There was absolutely no support, no therapy, nothing to try and enjoy.
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