Sounds fradulent. I agree with all above -- send a certified letter insisting on the appropriate documentation. I would also call your insurance company and find out if this t has filed any claims whatsoever. She doesn't sound trustworthy and I hope she isn't trying to double dip. If need be, you could contact HIPPAA to see if she is violating any regulations with what she is doing. Moving forward, I would not pay her another red cent. She is not doing what she needs to do so withholding payment for any future services if you continue to see her is fair. So sorry you have to deal with this painful situation.