Hi Karen,
I finally got mine to working when someone told me to delete a program on my computer. But I have some more serious issues with Adware right now that my Antivirus software won't remove...48 files as a matter of fact.
The thing about it is, is I believe they attach themselves sometimes to legitimate software and if I delete it, well, you know what happens.
Also, something has messed with my download software for Windows. I can't download ANYTHING! I tried to download some software for Spyware and it wouldn't let me and there are several other issues I'm having. I guess I'll have to take it to a computer repair person to see what's going on.
droopy