Which is a good point as well --

If you're in a fragile state or time in your life, chat may not be the best thing to use right now. I know that may seem counter-intuitive ("I need help *now*!"), but it is often the case that in chat, it can sometimes be harder to have an in-depth conversation in the kind of way you will find most supportive.

I encourage people to use chat only if they feel up to it, and rely on the forums when they are especially vulnerable...

Best,
DocJohn