thanks perna, sky... you guys being here matters,so much... the whole thing is about a discount another employee gave the guy last time.. now he expects it every time.. in the mood i've been in.. well, just not good timing... when i explained the pricing to him he decided he could bully me with name calling... really... this guy is my age... has more $ than i make in a year, and he's complaining about a $4 difference... some other customers witnessed the whole thing and came over after to shake my hand and say i handled it well... one left his number in case i need back-up... thank god for good people in this world...

shouldn't be at work right now, but there's no one to cover me... another one for the way we live... lose a family member, watch a whole branch of your family fall from the sky, hey, well, leave your problems at the door.. these gratification seeking self holy consumers need to be treated like royalty.. there"s $ involved... go to hell is what i say... sorry for my rant...