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Rapunzel said:
Yes, you are making sense. When we find someone who knows how to respond to us and make us feel connected and cared about, we don't want to hear that that person is just doing his job that he was trained for. We want real relationships with real people who are actually part of our lives and really do care about us. When he said that he was trained in responding that way to you, it must have felt like it was more his training and his profession responding to you than him as a person, and it felt less real. Am I close there?

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You are right on the mark and because those connections have meant a lot to me, they were real and now I realize they are not real...not really anyway...

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