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Old Jan 03, 2017, 08:09 AM
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DocJohn DocJohn is offline
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Member Since: May 2001
Location: Greater Boston, MA
Posts: 13,795
We cannot change the functionality of the site to offer a receipt or acknowledgment of the report, but I have updated the instructions on the main theme to include more information about reporting and to assure members that once you click on "Send Report," we immediately receive it.

We try and act upon reports within 48 hours (it can take that long if it's not a clear-cut issue and we need more of the team to chime in on the issue), but most are acted upon within 24 hours. The action may include taking no action, because the team finds the reported post does not actually violate a community guideline.

If the same person reports the post again and again, it will not result in any faster or greater action, so it's a waste of time (yours and ours) to file more than one report per post. Rest assured we are working on things as quickly as possible with our team of volunteers.

Thanks,
DocJohn
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