As a Canadian. Yes! ��

But seriously, I used to work in customer services where apologies were part of the uniform. I'd usually start all conversations with 'unfirtunaly' or 'I'm sorry but' or 'I'd like to apologize for.' In my current job, I just give facts and catch myself when wanting to apologize. I try to think about it this way: I didn't do anything to warrant an apology; I'm just giving out the information that was asked if me.
Good luck!