In this day and time I have a pretty low expectation of service - poor service no longer surprises me. This is appaulling to me having spent 25 years in Retail and Retail Management. No, when I think outrageous service what instead comes to mind is that rare service which is outrageously good. One thing of note though is that the better I treat the service worker the better the service I recieve as a result. If they're wearing their name I use it. It is amazing how far that personal touch and acknowledgement will go.