I think there are many reasons to see a therapist. Navigating life easier may well be one - but it is not why I do it. The therapist being human or not has nothing to do with it in my opinion. People are in therapy for all sorts of reasons and I find the "why even be in therapy if you don't do X" to be rather short sighted of a question= X does not fit everyone's use of therapy
Many people struggle with having these conversations with therapists. Not all therapists welcome such conversations. Some punish clients, quit working for clients, gaslight clients when they try to do so, etc. It may be easy or natural for some of us and not so easy or natural for others of us.