UCLAFan, That's so stressful!

I went thru a similar thing in January. Luckily, the receptionist at my local DSS was more help than anyone else. They changed everything around and the whole thing messed with my schizoaffective disorder. They changed my caseworker, whom I've had for years. The new form was 18 pages long! They said I was renewed. Then they said I was denied. Then they said they never received my stuff. Then they left a voicemail saying ignore the denials, everything is fine. Then they said they never said that. I was like, But I have your voicemail... So I drove down there. Got there at 3:30. The receptionist said everyone had cleared out (even though they were open until 4:30). Thankfully, she was able to get everything straightened out. Fingers crossed. I got the determination today, but haven't opened iit yet.

I hope you can get this straightened out.