Since my wonderful long-term T retired a year and a half ago, I've had a horrible time finding a new T. After the last new T I tried committed billing fraud (I'm still fighting to get my money back), I decided to ask my insurance to find me a new T so there would be no billing issues and I wouldn't have to pay up front and then wait for reimbursement. So two weeks ago, I drove in for my first appointment. T never showed up. I called the office and was told she had an "emergency" so they rescheduled me. Last Monday, same thing. This time it was "family emergency." So, I rescheduled for Thursday. And this time, Wednesday night, I get a call to let me know she'll be out all week for the "family emergency." I understand that things happen and I'm sorry she is having this problem, but it's ridiculous that I had to make the drive out there and wait in the waiting room, never to be told what was going on until I called myself. It's also ridiculous that the office is scheduling and rescheduling appointments when they apparently know something is going on with her and she can't be reliable right now. Normally I would cut my losses and find a new t, but I've had nightmare after nightmare for a year and a half. I want to at least meet her once to determine if she's someone who had a legit emergency and her office f'd up or if she's a total flake. It's just so frustrating to think you're going to have that opportunity to talk and get therapy, prepare yourself emotionally, take time away from work, drive there and wait-- only for the session to never happen. It shouldn't be this hard to find a half-way decent, competent T!