My T has apologized to me a few times, but I'm never sure she really means it when she does. She probably does, but it's never for something I want her to apologize for. I think it's nice and it feels good to get an apology if they make a mistake, and we all need to be willing to apologize when needed (even "I'm sorry that you are hurt" or something like that if we aren't owning the problem). But to expect an apology from anyone is setting yourself up for potential hurt and disappointment if you don't get it. Not everybody apologizes.