Well, ask to speak to her supervisor. It is her job to ask a lot of questions. Ultimately however, her job is to be an advocate on your behalf. Ask the supervisor what kind of expectations you should have regarding the collecting of information for your file.

Do you have anyone you know with similar experiences or situation as yourself? I get a great deal of information from other members of my support group. Another great resource is your Mental Health Association. You may even be able to get someone to go to Social Services with you on your behalf.

The best thing I ever did for myself was go down to Social Services and ask to speak to a supervisor.

Remember, they are supposed to be there to help you.