Yeah unfortunately this proffesion gets a lot of people in it who want to sit and play on there phone . I will admit I have spoiled my aide, I bought an Xbox so I could watch him play , always said I was going to buy a disabled modified controller, have I No! Not in the last 10 years but this guy has been really great , he works 7 hours a day for me and has no problem coming at 2 in the morning if I fall and need someone to pick me up , he is 4 years younger than I am , so he is like a brother to me, but when you do get somebody good you have to retain them and keep them from burning out , ordinary aides here get no benefits , we could not even pay them overtime until this past January , so I have always given him sick days , and he is a single father of 4 so I give him family medical leave, I was in emergency services before my disability so I help defuse and de escalate his personal life problems and keep him from pulling his hair out with his kids. But before him I went through a bunch of lazy good for nothing people, some stole property some stole medication , property I can live without but medication makes me crazy, I worry that some body is out there fueling a drug addiction with my meds , this guy has never done any of that and I am grateful for that , "good help is hard to find" is more truth than fiction .

But Peter I strongly suggest you get these people to do there job or get the authorities involved , at best it's neglect at worse it's abuse and you don't deserve or need either . They will try and blame the austerity crap but don't take that , you are either eligible for services or you aren't you obviously are and these people aren't doing there job , so hold there feet to the fire about it , and like I say get an impact statement into your records , resolving the confusion that has happened previously and showing your a smarter "bigger man" then they give you credit for.