Quote:
Originally Posted by reb569
I tend to have focus issues at work myself. I am lucky however because I am not "tied" to my desk. I can get up and walk around any time I want to, and I know from past experience that generally a customer service rep is required to be available at all times and only has breaks to get up and move around.
What has helped me when I get really distracted is walking, I get up walk to the break room to top off my coffee, maybe a quick walk outside depending on weather. It helps me get the distracting thoughts out of my mind and be able to force myself to concentrate on what I have to do.
During your lunch break and other breaks, what do you do? If you don't already, try to walk. Have you tried grounding or relaxation techniques?
Additionally, time of day. Do you tend to be less prone to distractions at different times of day? Is there a possibility of working a different shift, and possibly even for a different supervisor?
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Hi Reb
i am not tied down to a desk either in the sense that i don't have to take phone calls, it is mainly data entry that i do. Yes i have gotten up to stretch or distract myself. I was walking so i need to start that up again. i have heard about GROUNDING alot but not sure exactly what that is.
i work 7am to 3pm right now so i can pick up my kids after school. but i may switch it to 8am to 4pm, now that they are old enough to walk to school and back on their own. so not sure if that would make a big difference.
as for the supervisor unfortnately she has had so many people complain about her lack of people skills yet she is still there because she knows her stuff. the only way to get away from her is to get another position within the company which right now is hard to do.
so i am stuck where i am for now, i did email her today about being compared to other's and she bascially has an answer for everything, she looked up job performance and one of things you are measured against is your work compared to peers :P
so i just have to challenge myself and get my numbers back up NOT FOR HER BUT FOR MYSELF... ...
anyways thanks everyone for the replies, in the end i am still grateful to have a job that helps pay the mortgage and the bills and feed the kiddies etc etc....it could be worse right !!