I work at tech job doing billing/sales now with doing tech support. omg, i get more bad attitude from customers than i do nice people. most things they ask goes to corp/app developers/engineers they don't answer to customer inquiries. i get asked dumb questions daily i work in a call center don't know what the corp office does in cali so i don't know.

every day, it's a very draining job both physically and mentally too much stress been there 8 months now. i had a customer who argued with me about something we do thats within our policy and hated the answer refused to speak to me wanted to speak with the manager and finally a sup came over told him the same thing i said. i smirked plus the guy was so disrespectful he hung up.

had another customer who felt he was entitled to a replacement before troubleshooting thats not how it works. after troubleshooting, i needed him to monitor his device for 48 hours he just argued with me to a T very bad and horrible call. i told him straight up do you want a workable device or not? by choosing not to do what i am asking you to do, you are also choosing to not want your device to work. i put him in his place, it was very a extensive troubleshooting.

i hate phone work i would love to do work behind the scenes not deal with customers or the phones.