T,
You know how I said I need you to act like an adult and learn how to manage your time and your schedule better. The lateness I can get by because I know you run your sessions when you feel like the client is done and not the clock. But- this, ohhhh I forgot I scheduled for 8am crap just doesn't fly. If you are incapable of making it to an 8am appointment then don't schedule them. And your receptionist told me Friday I just shouldn't so I know not to do that anymore.

Also, I am feeling guilty about all the other people's time slots that got messed up. I am pretty sure that your 9am appointment was not cancelled- and I didn't even start my appointment until 8:45. I hate that feeling.

Please do better!