Finally got around to picking up my mail for the week. To my surprise there was a letter from the state medical board - I had checked in with the lead investigator on Monday and she said she was still investigating Smaug.

The letter said that while they were investigating, they had also referred parts of my complaint to other agencies: the state office of insurance fraud (this must be about the financial complaint, even though Smaug doesn't take insurance) and the civil rights department of DHHS (for violating HIPAA?).

I don't know whether it means they're taking the complaint seriously or they're preparing to abdicate responsibility, but in general I don't like it when the feds get involved in anything.