Wow today seems to be "Scold QM" day at work. A VIP didn't read my followup emails and blasted another colleague who is blameless. Said colleague called me on the phone as he was pretty dang upset at being wrongly blamed. I cleared things up with that colleague, but three other colleagues are now involved and Mr VIP is kicking up a huge storm.

In the first place, I know nothing about VPN issues and WTF is wrong with his smartcard. Neither did I know who was assigned to his case, the status of said case and actions taken. I tried my best to ask around and find out and updated him with the information my IT engineers told me, but Mr VIP wants his VPN sorted in A DAYYY...

I'm such a useless sack of ****ing ****. I get good people into trouble too, in addition to being worthless useless trash.