Howcan I deal with unaware, untrained, stupid, vague, tangled bureaucratic people IN PUBLIC???? Yesterday I became very rude and sarcastic ALL DAY when I got the runaround and around and around and around. For the first runaround, I wasted nearly an hour trying to find the lab in a hospital building, and maybe over a dozen people did not know where it was, or gave me such confusing information that I still could not find the lab. I hated to hear my own voice when I was like that!! But I was so frustrated, that each next person got even more of a brunt of my rudeness and sarcasm than the one before!!!

When I am at home and the bureaucratic machine is grinding me up on the phone, I'm going to smash an ugly coffee mug with a hammer. That's the plan, but I have not bought my thrift store mugs yet. But in public -- what I can I do?

Do any of you have a solution that you use in public, rather than getting rude and verbally abusive to f**k ups?

Years ago, when a receptionist was rude, at an office where I had a doctor's appointment, I confronted her and told her she could not talk that way to me. I walked out, and started power walking to go home. I picked up a rock the size of a tennis ball. I wanted to hurl it across the street -- but I was afraid, now that I was diagnosed "crazy" that somehow I'd be arrested. So I kept power waking, in a rage (rude people are a huge trigger for me!) and squeeze the rock. Throwing it wold have been a huge relief but I could not do that.