There's no beds, but seeing them tomorrow so maybe they'll try again

and I've had not the best experience with them today.
The woman I've been seeing wasn't in today, and I've had a really rough day. I rang them to say how much I was struggling and is there any chance I could see anyone. She just said they're busy and that I'm down to see them tomorrow anyway, and that was it. They gave me that number to ring if I needed support or if I was in a crisis, and when I actually ring them there's no support at all. It took me a lot of courage to call them and admit I needed their help, only to end up feeling like why did I bother.
Thanks for checking in, it really means a lot