Outside of the ER, are there such things as "crisis" appointments? What do you define as "crisis"?

Before you answer...

My T and I were talking yesterday about "crisis" appointments because I mentioned some issues I was having with reaching my pdoc for urgent appointments. (They both work in the same office.) She said that the office does offer something called "crisis" appointments (which I hadn't heard of before), but she does not believe in crisis appointments for psychiatric help. She said she will fit you in if you want to see her sooner, but if you're in a legitimate crisis, you need to go to the ER. She said 95% of the time someone has come in for a "crisis" appointment, they were not in a legitimate crisis. "ER is for *real* crises."

Thoughts? I'm inclined to believe, but I think it'd be an interesting philosophical discussion