***my opinion***

Hmmm at first I thought I would agree with her, then I got thinking about the nature of "crisis" and what that means for different people.

Say I'm addicted to some chemical substance. I've been clean for x period of time. For whatever reason, I find myself sitting there with some of my drug of choice in front of me... say that drug has a high mortality rate for single usage especially for relapsing people. If I was still struggling with my decision on how to act on it. I wouldn't go to the ER for this. I would consider it a crisis and would look to reach out to whatever supports I feel would help me. In this case, maybe it's a sponsor, maybe it's a friend, and maybe it's my T. Just depends on the me in the story and what supports I do have in place.

If this was real scenario for me, my T is the only support I would have in this instance.

It sounds like your T maybe defining crisis as situations where one has lost touch with reality, is actively at risk for self termination, or violence against others. To me those seem to be past the point of the crisis moment and are now in the aftermath of the crisis, if you think of it as a cause and effect thing. The person has past the point where they are able or willing to be active in making different choices; cognitive thinking maybe too impaired, and such.