The Community Support Team also has to follow the Community Guidelines just like all members do. We also have our own set of guidelines that pertain strictly to the Team members.

We keep things private. In every single action taken or not taken, we do not report back to a member what we have done or not done. We may on occasion let a member know that the Team has dealt with the situation but that's as far as we will go with it. It is not supportive to be telling members what actions, if any, we take with other members. If we did that, we would be going against the Community Guidelines and our own set of them.

Consider this, would you want a member who reported you for something to know if the Team took a specific action against you? That, to me, would be embarrassing and unsupportive. I don't think you would appreciate it any more than I would.

While I can definitely understand when members feel they need to know what is being done, it's not that we don't tell you because we are being mean, we do not tell you because it's private between the member and the Team.