Hi Fuzzy

I suppose that was the professionals way of saying "I (the professional), haven't been that helpful, I (the professional) should have been able to help more".
And apart from having a major problem with saying you've "failed", where do they get off saying that you need to change??!!! You don't need to change Fuzzy, you are a good person
What you needed was support in finding ways to cope with/get through the tough times you were going through, right?? Not to change who you were/are inside!!!
So let us, who hear you, confirm the actual reality, that........yes, you are a good person, we value you for who you are, and we're here for you regardless

Alison